Crystal Window & Door Systems has implemented a new multi-million dollar enterprise-wide computer system. The next-generation platform manages the company’s quoting, sales, production, delivery and other vital operations. In use at Crystal’s headquarters and main production plant in New York, the system is being phased in at Crystal’s other production facilities and sales offices around the country. Crystal initiated the development of a new computer system to integrate quotations and order placement, inventory, production, shipping and accounting processes.
After 25 years in business the company felt it was necessary to update their system due to as today’s technology allows for more rapid, real-time information for the fenestration industry. Their new investment offers many features that improve order efficiency, accuracy, turnaround and flexibility. Clear, plain language quotation and order documentation includes digital product illustrations for every line item and corresponding accessories listed by opening. When required, shop drawings are automatically generated. Production scheduling and delivery or pick-up confirmation are determined. The system will also allow trained trade customers to develop quotations and enter orders directly through the online EZ-Crystal portal. Crystal engaged the Soft Tech Group to develop the system needed to integrate all of its operations. A 20-person team of Soft Tech programmers and dedicated Crystal programmers and IT specialists worked for two years to bring the new system to fruition.
Soft Tech’s V6 software, the estimating and engineering software for the fenestration industry, was customized for Crystal and integrated with its partnering software ContractERP by Access IT, specifically designed for the fenestration industry. New HP servers and networking hardware supplements the company’s existing computer operations. The resulting system forms the most powerful platform yet for Crystal.
Crystal Windows has been one of Adler Windows strongest vendors for many years. We currently showcase a number of their full functioning windows in our Showroom located at 350 7th Avenue. If you would like to make an appointment to meet with an Adler Expert in our showroom please email firstname.lastname@example.org or call us on 212-695-9768.